Robert Half International Customer Service Representative in ANNAPOLIS, Maryland
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Are you outgoing and sociable? This could be a great position for you! This position is based in a dynamic and fast-paced call center environment. Located in the Annapolis, Maryland area, this position is a short-term, temporary to permanent opportunity. Responsibilities: - May support business development and client referral goals by actively cross-selling and referring customers - Provide accurate, friendly customer service in a timely fashion - Field and send written business correspondence - Manage and place incoming telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04520-0010571504
Functional Role: Customer Service
Postal Code: 21401
Compensation: $12.00 to $14.00 per hour
Requirements: - Comfort and confidence when interacting with internal and external partners and clients/customers - Proven computer skills - Strong communication and social skills and able to receive criticism well - Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity - Enthusiastic attitude and an engaging businesslike approach - Excellent customer service and office administrative skills - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Knowledge of data entry - Solid understanding of customer service - Microsoft Office experience preferred - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Experience performing extensive research to resolve complex customer inquiries This position will be staffed by the end of the week-contact us today for immediate consideration!