Kelly Services Customer Service Representative in Baltimore, Maryland

Eligibility Analyst Associate, Baltimore, MD

Kelly Services is currently seeking a Eligibility Analyst Associate with one of our top Health Insurance clients in Baltimore, MD

As Eligibility Analyst Associate you will provide exceptional communication, customer service, filing, and must have the ability to meet deadlines and adhere to quality standards. Our client’s fast-paced, high volume, team-oriented environment is the perfect place to start your career.

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Contract: ASAP – 1/30/2019

PAY: $13.50/hour

Main Schedule Options: Monday- Friday; shift schedules: 8:00am- 4:30pm, 8:30am- 5:00pm or 9:00am -5:30pm

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  • Implements, updates, and maintains automated, direct connect and/or manual eligibility data.

  • May handle National Accounts or more complex accounts.

  • Reconciles accounts for non-standard requests.

  • May provide technical support for the electronic procession of eligibility.

  • Ensures customer data is installed accurately and timely.

  • Analyzes formats that are customized directly by the client.

  • May work directly with Systems to design formats.

  • Provides recommendations to decrease errors.

  • Acts as a resource to others on non-routine work. Eligibility, Healthcare and Managed Care Experience

  • Training will last about 1 week, would like all candidates to start together


  • Thorough technical knowledge of manual and automated eligibility Analytical Experience Claims

  • Review Experience Proficient with using Internet Explorer, Word, Excel, Microsoft Lync, and other internet based systems.

  • Ability to talk to a caller and research and/or type documentation of the conversation at the same time.


  • High School Diploma

Why Kelly?

  • Exposure to a variety of career opportunities as a result of our expansive network of client companies

  • Career guides, information and tools to help you successfully position yourself throughout every stage of your career

  • Access to more than 3,000 online training courses through our Kelly Learning Center

  • Group-rate insurance options available immediately upon hire*

  • Weekly pay and service bonus plans

Have Questions? Chat with me here!

Apply Today!

If you are interested in this exciting opportunity, please apply to this posting with an updated resume. Then follow up with Julia Utsinger at Tell your friends too…. referrals are always appreciated!

Why Kelly ® ?

At Kelly

Services ® , we work with the best. Our clients include 95 of the Fortune

100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.

AboutKelly Services ®

As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit and connect with us on Facebook, LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.