Bass Pro Shops Office Administrator in Baltimore, Maryland

Position summary:

Assists the General Manager with various administrative tasks to include: filing, running reports, setting appointments, scheduling meetings, gathering information, etc. Assists the HR Manager with daily HR functions in the store. To include: conducting training sessions for new and current associates; completing new hire paperwork; filing; data entry.

. Position responsibilities:

1) Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers

2) Assists the HR Manager with the following:

• Complete all “new hire” paperwork for all new associates

• Conduct orientation for all new associates

• Coordinate the S.T.A.R. Program to include: scheduling, training and reporting.

• Coordinates and schedules Associate training in all areas.

• Completes Data entry for new associates, pay increases, associate reviews, etc.

• Assists with planning and implementing Associate activities

3) Gathers data & information, and prepares certain reports as needed by the General Manager

4) Maintains strict confidentiality

5) Processes and codes invoices & maintains Expense Tracking Worksheet

6) Maintains store checkbook register & P-card log

7) Maintains the Competitive Shop program & the decoy list

8) Orders & monitors store supplies

9) Coordinates travel advances and expense forms

10) Submits IT Help Desk requests promptly

11) Must be highly organized.

12) Handles customer and associate questions and requests

13) Filing, typing and copying as needed

14) Aware of advertised sales

15) Keeps work area clean, neat and well stocked with supplies

16) Follows all Company Policies and Procedures

Education and/or Experience

High School education or equivalent experience

Mathematical Skills / Reasoning Ability

Ability to calculate figures such as discounts and make change to customers

Communication Skills

Ability to communicate in a friendly and professional manner to our customers and other associates. Must possess above average communication skills. Ability to facilitate training to groups of up to 25.

Physical requirements

Able to stand & sit for extended periods

Other Knowledge, Skills and Abilities

Ability to establish and maintain effective working relationships with Management, co-workers and customers.

Ability to operate computerized Point of Sale register system and computerized Phone system

Ability to use Microsoft Office Word Processor and Spreadsheet software

EOE-Veterans/Disability