Robert Half Technology Service Desk Technician in Columbia, Maryland

Robert Half Technology is hiring for a Service Desk Technician to work on a contract to full time basis. Please apply by emailing your resume to In this position, you will work on an enterprise service desk in a 24/7 environment to support end users around the globe. This is a Windows 10, Office 365 environment where you will be troubleshooting software applications, hardware, operating systems, and connectivity with issues ranging from tier 1 through tier 3. This position requires being able to be flexible in terms of schedule and work overnight if needed.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02000-9501365192

Functional Role: Help Desk/Tech Support III

Country: USA

State: MD

City: Columbia

Postal Code: 21045

Compensation: DOE

Requirements: - Bachelor's or Associate's degree is required - 2+ years of IT experience, preferably with help desk - Active Directory experience - Root cause analysis skills - Understanding of DNS and DHCP - Ticketing system experience - Office 365 troubleshooting skills - Excellent customer service skills