ABBTECH Professional Resources, Inc. Technical Professional Support - Rockville, MD - due 5/24 in Greenbelt, Maryland
Scope of Work:
1) Contractor will provide technical staff (BS in Computer Related Field or Equivalent Certificates and Experience) to support on-going IT operations at DGS. The candidate must demonstrate the ability to communicate orally and in writing and to have a positive customer service attitude.
2) Contractor will provide candidate(s) with 3 to 5 years of experience in:
Active Directory (AD) management, such as user, computer, and resources management.
Troubleshooting Windows 7-10, hardware (desktop/laptop), software, and printer problems.
Office 365 and standard desktop applications support (Outlook, Word, Excel, PowerPoint, Project etc.).
Manage (iOS and Android) smart phones and resolve related issues
Internet web page maintenance through County’s Content Manage System (CMS).
SharePoint content management, including web parts (list, document library, etc.) and pages
Familiar with SharePoint Designer is a plus.
3) Contract staff will work side-by-side with County staff to facilitate knowledge transfer.
4) Contract staff will report directly to the Technical Contact in this TOPR.
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans