ABBTECH Professional Resources, Inc. Technical Professional Support - Rockville, MD - due 5/24 in Greenbelt, Maryland

Scope of Work:

1) Contractor will provide technical staff (BS in Computer Related Field or Equivalent Certificates and Experience) to support on-going IT operations at DGS. The candidate must demonstrate the ability to communicate orally and in writing and to have a positive customer service attitude.

2) Contractor will provide candidate(s) with 3 to 5 years of experience in:

  • Active Directory (AD) management, such as user, computer, and resources management.

  • Troubleshooting Windows 7-10, hardware (desktop/laptop), software, and printer problems.

  • Office 365 and standard desktop applications support (Outlook, Word, Excel, PowerPoint, Project etc.).

  • Manage (iOS and Android) smart phones and resolve related issues

  • Internet web page maintenance through County‚Äôs Content Manage System (CMS).

  • Familiar with HTML/CSS/Bootstrap/JavaScript is a plus.

  • SharePoint content management, including web parts (list, document library, etc.) and pages

  • Familiar with SharePoint Designer is a plus.

3) Contract staff will work side-by-side with County staff to facilitate knowledge transfer.

4) Contract staff will report directly to the Technical Contact in this TOPR.

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans