Allegis Group ServiceNow Developer in Hanover, Maryland


Hanover, MD, US

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Job Summary

Job Summary:

The Senior Developer supports the organization's existing software or systems infrastructure and develops new technologies as needed. Researches, designs and develops enterprise-wide systems and applications. Responsible for identifying and implementing innovative and efficient applications to ensure the best experience for the user. Evaluates current operations to determine areas that need enhancements or restoration.

This position is a key member of a product delivery team, interacting with Product Owners, Analysts, Developers, QA testers, Architects, Scrum Masters, Vendors, and more. Thus, supporting business applications by designing, implementing and modifying application programs from detailed specifications and ensures that improvements are successfully integrated into the existing systems. Develops program logic for new applications and analyzes logic in existing applications. Develops proof-of- concepts and user interface prototypes. Ensures compatibility of applications across multiple computing platforms and browsers.

The Individual has expanded beyond practical applications of the discipline to knowledge gained from guiding how Allegis should apply the principles and concepts within the discipline and interpreting the complexities of the discipline.

Essential Functions:

  • Plans, designs and develops in the ServiceNow platform.

  • Codes, tests and supports existing and new systems and applications using Agile techniques.

  • Writes functional and design specifications for ServiceNow as identified by users and/or management

  • Maintains a working knowledge of new technologies and adopts suitable concepts for the organization

  • Create level of effort (LOE) and duration estimates for assigned work. Proactively manage activities to meet those expectations

  • Ensure unit testing of application development work is correctly completed

  • Streamlines existing applications and systems to ensure integration and ease of use

  • Provide development support for analysis and functional and load testing

  • Eliminates errors in computing environment for smooth operation and functionality

  • Designs and implements templates, databases and interfaces that fulfill user requirements

  • Communicates project status, issues and resolutions with appropriate stakeholders

  • Documents testing and system corrections in compliance with security standards

  • Problem diagnosis and resolution

  • System maintenance and after-hours support, as needed

  • Monitors systems' technical performance and identifies trends in operating output

Supervisory or Management Responsibility: None

Budget Responsibility: None

Minimum Education and/or Experience:

  • B.S. in Computer Science, Information Systems, or related major or equivalent IS / business experience.

ITIL v3 Certification

  • 4+ years administering and supporting ServiceNow

  • 6 years of IS experience. Has a broad level of understanding surrounding information systems

  • Proficiency with Incident Management, Change Management, Problem, Asset Management, Service Catalog/Portal, Knowledge Management, Incident Management, CMDB, ITOM (Discovery and Service Mapping) , and the Automated Test Framework (ATF)

  • ITIL certifications strongly desired


  • Familiarity with Agile methodology (Scrum), and delivering solutions and services as a member of an Agile team

  • Experience integrating ServiceNow with third party tools including Microsoft Azure, SailPoint, Selenium and Jenkins.

  • Advanced JavaScript skills with code reuse and extensibility

  • Understanding of AngularJS ,Glide Scripting and REST APIs

Core Competencies:

  • Customer Service

  • Building Relationships

  • Business Knowledge / Organizational Acumen

  • Self-Motivation/Self Starter

  • Leading Self and Other

About Allegis:

Since our company was founded in 1983, the Allegis Group Companies continue to be an organization of employees who are driven to succeed and motivated by a strong desire to serve others. We seek to understand our, customers', consultants' and contract employees' needs and challenges in order to fully meet and exceed their expectations. We provide opportunities for job seekers that align with their skill sets and career ambitions and match our customers' expectations. We constantly partner with our colleagues to further the overall objectives of the organization and we embrace opportunities to give back to the communities where we live and work.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Contact Information


Sara Horne