Allegis Group ServiceNow Developer in Hanover, Maryland
Hanover, MD, US
The Senior Developer supports the organization's existing software or systems infrastructure and develops new technologies as needed. Researches, designs and develops enterprise-wide systems and applications. Responsible for identifying and implementing innovative and efficient applications to ensure the best experience for the user. Evaluates current operations to determine areas that need enhancements or restoration.
This position is a key member of a product delivery team, interacting with Product Owners, Analysts, Developers, QA testers, Architects, Scrum Masters, Vendors, and more. Thus, supporting business applications by designing, implementing and modifying application programs from detailed specifications and ensures that improvements are successfully integrated into the existing systems. Develops program logic for new applications and analyzes logic in existing applications. Develops proof-of- concepts and user interface prototypes. Ensures compatibility of applications across multiple computing platforms and browsers.
The Individual has expanded beyond practical applications of the discipline to knowledge gained from guiding how Allegis should apply the principles and concepts within the discipline and interpreting the complexities of the discipline.
Plans, designs and develops in the ServiceNow platform.
Codes, tests and supports existing and new systems and applications using Agile techniques.
Writes functional and design specifications for ServiceNow as identified by users and/or management
Maintains a working knowledge of new technologies and adopts suitable concepts for the organization
Create level of effort (LOE) and duration estimates for assigned work. Proactively manage activities to meet those expectations
Ensure unit testing of application development work is correctly completed
Streamlines existing applications and systems to ensure integration and ease of use
Provide development support for analysis and functional and load testing
Eliminates errors in computing environment for smooth operation and functionality
Designs and implements templates, databases and interfaces that fulfill user requirements
Communicates project status, issues and resolutions with appropriate stakeholders
Documents testing and system corrections in compliance with security standards
Problem diagnosis and resolution
System maintenance and after-hours support, as needed
Monitors systems' technical performance and identifies trends in operating output
Supervisory or Management Responsibility: None
Budget Responsibility: None
Minimum Education and/or Experience:
- B.S. in Computer Science, Information Systems, or related major or equivalent IS / business experience.
ITIL v3 Certification
4+ years administering and supporting ServiceNow
6 years of IS experience. Has a broad level of understanding surrounding information systems
Proficiency with Incident Management, Change Management, Problem, Asset Management, Service Catalog/Portal, Knowledge Management, Incident Management, CMDB, ITOM (Discovery and Service Mapping) , and the Automated Test Framework (ATF)
ITIL certifications strongly desired
Familiarity with Agile methodology (Scrum), and delivering solutions and services as a member of an Agile team
Experience integrating ServiceNow with third party tools including Microsoft Azure, SailPoint, Selenium and Jenkins.
Understanding of AngularJS ,Glide Scripting and REST APIs
Business Knowledge / Organizational Acumen
Leading Self and Other
Since our company was founded in 1983, the Allegis Group Companies continue to be an organization of employees who are driven to succeed and motivated by a strong desire to serve others. We seek to understand our, customers', consultants' and contract employees' needs and challenges in order to fully meet and exceed their expectations. We provide opportunities for job seekers that align with their skill sets and career ambitions and match our customers' expectations. We constantly partner with our colleagues to further the overall objectives of the organization and we embrace opportunities to give back to the communities where we live and work.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.