Robert Half Technology Help Desk Technician in Towson, Maryland

Robert Half Technology is hiring for a Help Desk Technician to work in Towson, MD on a contract to full time basis. Please apply by emailing your resume to Laura.Schneider@rht.com. ?Provide day-to-day IT desktop support for internal customers. ?Support for all desktop technology devices including desktops, laptops, cell phone, mobile devices, printing, wireless networking, etc. ?Real time ticket entry by utilizing, monitoring and managing our ticketing system. ?Follow up with users to ensure problems were resolved successfully. ?Document related issues to maintain an IT knowledgebase. ?Setup, configure, image, re-image company PCs, tablets and mobile devices. ?Maintain inventory database. ?Troubleshoot hardware and software problems. ?User Account management for Active Directory ?Other duties may be assigned.

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 02000-9501365156

Functional Role: Help Desk/Tech Support II

Country: USA

State: MD

City: Towson

Postal Code: 21202

Compensation: DOE

Requirements: ?Degree in MIS, IT or Information Systems related major, or 4 years of equivalent experience required. ?Excellent organizational skills with the ability to listen, follow up, attend to detail, and accomplish desired results verbally and/or in written form to appropriately document issues. ?Hard working, motivated and self-directed. ?Able to think critically. ?Strong troubleshooting skills. ?Strong analytical and quantitative abilities. ?Experience working with Microsoft Office Suite.