NewWave HQ Technical Writer in Windsor Mill, Maryland

NewWave Telecom and Technologies Inc. is an MBE certified, SEI CMMI Level 4 SVC and L3 DEV appraised, GSA IT Schedule 70 and ISO 9001:2015 Certified, full-service Information Technology and Business Services firm based out of Elkridge, Maryland. As a leading implementer of business solutions using service-oriented technologies, we specialize in providing end-to-end, mission-critical Information Technology (IT) solutions.

NewWave has a proven track record in project management, full lifecycle development of enterprise applications, and constructing, testing, maintaining and managing IT software and infrastructure. We have a certified DCAA Accounting System and an Approved Earned Value Management (EVM) System.

We partner with our clients through every phase of the project life cycle to identify requirements, define objectives, and develop and implement the right solutions. We have earned a reputation for our responsiveness, technical competency, and operational efficiency that has been validated by years of successful IT project implementation and support of our clients.

The technical writer creatively presents complex approaches in written form for the Federal Government and NewWave. Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following tasks:

  • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

  • Coordinates the display of graphics and the production of the document.

  • Ensures content is of high quality and conforms to standards.

  • Conducts research and gathering of technical information for use in written documents

  • Applies interpersonal and interviewing skills to gather needed information from professionals and teammates/partners to support writing activities.

  • Writes clear, persuasive, and articulate documentation; translates technical and other ideas into easily understandable text; rewrites and reviews provided documentation for inclusion in deliverables to the customer

  • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

  • Interviews program managers and other technical personnel to collect technical and methodology information and subsequently incorporate that information into writing technical and non-technical documents

  • Maintain records and files of work and revisions.

  • Edit, standardize, or make changes to material prepared by other personnel or establishment personnel.

  • Establish the electronic file structure, archive, and back-up capability and procedures for all documentation and materials on the team’s server system.

  • 3+ years of relevant experience as a writer/editor.

  • 4-year degree in a related field (e.g. English, Journalism, Business Writing, etc) or equivalent work experience in a Federal Government proposal environment

  • Excellent English language, grammar, and spelling skills for writing, editing, and proofreading

  • Ability to work independently or as a member of a team on various tasks.

  • Skilled at organizing and translating information into clear written documentation; articulating complex concepts and processes in writing

  • Proven ability to effectively research subject matter

  • Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of personnel

  • Excellent interpersonal and verbal/written language communication skills

  • Strong knowledge of Microsoft product suite, with excellent knowledge of Microsoft Word

  • Strong knowledge of Software Development Lifecycle, Agile, mobile, and web development

Technical Skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.).

  • MS SharePoint

FLSA Status

  • Exempt

Interpersonal Skills

  • Excellent interpersonal, communication, and organizational skills.

  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

  • Should be extremely facts and data oriented.

  • Should be deadline and closure oriented.

  • Strong communication, interpersonal, persuasion, facilitation and influencing skills.

  • High Energy Levels. Should be self-driven.

  • Strong analytical, organizational and project management skills.

  • Demonstrated ability to lead and work with cross functional teams including senior level individuals.

  • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

NWT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NewWave is a proud veteran friendly employer.

ID: 2018-1109

Overview:

NewWave Telecom and Technologies Inc. is an MBE certified, SEI CMMI Level 4 SVC and L3 DEV appraised, GSA IT Schedule 70 and ISO 9001:2015 Certified, full-service Information Technology and Business Services firm based out of Elkridge, Maryland. As a leading implementer of business solutions using service-oriented technologies, we specialize in providing end-to-end, mission-critical Information Technology (IT) solutions.

NewWave has a proven track record in project management, full lifecycle development of enterprise applications, and constructing, testing, maintaining and managing IT software and infrastructure. We have a certified DCAA Accounting System and an Approved Earned Value Management (EVM) System.

We partner with our clients through every phase of the project life cycle to identify requirements, define objectives, and develop and implement the right solutions. We have earned a reputation for our responsiveness, technical competency, and operational efficiency that has been validated by years of successful IT project implementation and support of our clients.

Responsibilities:

The technical writer creatively presents complex approaches in written form for the Federal Government and NewWave. Performs duties and responsibilities commensurate with assigned functional area within a department(s) which may include, but are not limited to, any combination of the following tasks:

  • Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses.

  • Coordinates the display of graphics and the production of the document.

  • Ensures content is of high quality and conforms to standards.

  • Conducts research and gathering of technical information for use in written documents

  • Applies interpersonal and interviewing skills to gather needed information from professionals and teammates/partners to support writing activities.

  • Writes clear, persuasive, and articulate documentation; translates technical and other ideas into easily understandable text; rewrites and reviews provided documentation for inclusion in deliverables to the customer

  • Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.

  • Interviews program managers and other technical personnel to collect technical and methodology information and subsequently incorporate that information into writing technical and non-technical documents

  • Maintain records and files of work and revisions.

  • Edit, standardize, or make changes to material prepared by other personnel or establishment personnel.

  • Establish the electronic file structure, archive, and back-up capability and procedures for all documentation and materials on the team’s server system.

Qualifications:

  • 3+ years of relevant experience as a writer/editor.

  • 4-year degree in a related field (e.g. English, Journalism, Business Writing, etc) or equivalent work experience in a Federal Government proposal environment

  • Excellent English language, grammar, and spelling skills for writing, editing, and proofreading

  • Ability to work independently or as a member of a team on various tasks.

  • Skilled at organizing and translating information into clear written documentation; articulating complex concepts and processes in writing

  • Proven ability to effectively research subject matter

  • Experience working in a collaborative environment; ability to work well under tight deadlines and effectively interact with a wide range of personnel

  • Excellent interpersonal and verbal/written language communication skills

  • Strong knowledge of Microsoft product suite, with excellent knowledge of Microsoft Word

  • Strong knowledge of Software Development Lifecycle, Agile, mobile, and web development

Technical Skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.).

  • MS SharePoint

FLSA Status

  • Exempt

Interpersonal Skills

  • Excellent interpersonal, communication, and organizational skills.

  • Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing

  • Should be extremely facts and data oriented.

  • Should be deadline and closure oriented.

  • Strong communication, interpersonal, persuasion, facilitation and influencing skills.

  • High Energy Levels. Should be self-driven.

  • Strong analytical, organizational and project management skills.

  • Demonstrated ability to lead and work with cross functional teams including senior level individuals.

  • Must be able to thrive in a fast-paced, rapidly evolving environment with varying priorities, based on a team building culture.

NWT is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NewWave is a proud veteran friendly employer.